These Terms govern the Shin Q mobile and web services supplied by Shinnovation 21 in Japan. The operator legal name, representative, complete business address, and telephone number must be published in the Commercial Disclosure before paid sales begin.
The current release is enabled only for the Japan launch market. Users must provide accurate required information and must not use the service from a market that Shin Q has not enabled. A parent or legal guardian must create and control an account used by a child who cannot validly consent.
Users are responsible for safeguarding credentials and activity under their account. Suspected unauthorized use must be reported promptly. Shin Q may require verification, revoke sessions, or restrict access to protect users and the service.
Users must not unlawfully copy or redistribute content, scrape the service, evade limits, automate cheating, impersonate another person, interfere with systems, upload unlawful or harmful material, or violate applicable law or another person's rights.
Scores, translations, pronunciation feedback, and AI explanations are educational aids and may contain errors. They are not professional, medical, legal, emergency, or official examination advice. Users remain responsible for decisions made using them.
Paid use is governed by the Subscription Terms and final purchase screen. No paid sale may begin until the Commercial Disclosure and provider configuration are approved. Deleting a Shin Q account does not itself cancel Apple, Google, or Stripe billing.
Shin Q software, branding, and licensed or original content remain the property of Shinnovation 21 or its licensors. Users grant only the limited rights needed to process responses and provide, secure, and improve the contracted service, subject to the Privacy Policy.
Shin Q may proportionately suspend or terminate access for material breach, fraud, security risk, nonpayment, unlawful conduct, or risk to another person. Where reasonably possible, notice and an opportunity to contact support will be provided.
Shin Q does not promise uninterrupted or error-free operation. Nothing excludes or limits liability where prohibited by the Consumer Contract Act or other mandatory law, including liability arising from intentional misconduct or gross negligence. Any otherwise permitted limitation will be reasonable under the contract and applicable law.
Material changes receive a new version, prior explanation, and renewed acceptance where required. Continued use will not be treated as consent when express consent is legally required.
Japanese law governs this Japan release. Courts with jurisdiction under Japanese procedural law will hear disputes. This does not remove mandatory consumer rights or jurisdiction protections. Contact support@shinnovation21.com so a complaint can be investigated.